Rug Cleaning

During our rug cleaning process, we perform several steps to ensure that your rug leaves our facility in its best condition.

Surveying The Rugs

Before we clean your rug, we like to verify its condition by asking these questions:

  • Does the rug have fugitive dyes?
  • Is the perimeter of the rug stable?
  • Are the backing yarns visible?
  • Is there evidence of moths?
  • Is the texture of the rug perishable?
  • Does the rug require hand-cleaning?
  • What is the rug made of?
  • Does the repaired value of the rug exceed cost of the repairs by 2x?
  • Is there an efficient market to sell this rug?

After we survey your rug, we submit an order with the instructions for its cleaning. The order is then processed (including registration of the rug) into our perpetual data base.

The Dusting Machine

dusting-machineOur dusting machine is one-of-a-kind, and we’ve never seen another quite like it in operation. In short, this machine has 100+ leather straps that rotate and slap the back of the carpets in order to knock out the loose dirt before the rug is cleaned. The dirt is then sucked into a bin which gets unloaded each week.  According to the Carpet and Rug Institute, a machine like this can remove 4-9 pounds of dirt from a 9X12 rug before it gets cleaned. This is very important because with the loose dirt removed, the detergent can closely interact with the dirt embedded in the fibers and not be absorbed by the loose soil.

The reason many carpet cleaners don’t use this machine is because of its expense. Fortunately, we already have this valuable machine, so all we have to do is replace its parts to keep it running.

The Soap Tank

The orange soap tank is the area in which we combine the detergent powder with water. We’re fortunate to have very low levels of chemical treatments in our water in this area. It makes our job of controlling the alkalinity of our soap mixture much easier. The role the detergent plays in the cleaning process is to polarize the dirt and permit it to be easily released from the fibers.

Over the years, we’ve settled on a favorite detergent that has worked well for us. For one, the detergent polarizes the dirt better than any other product we’ve found. And also, whatever residue that is left in the rug after the rinse process dries to a very fine powder and can be easily vacuumed from the rug. This is the essential difference between a great detergent and a poor one. Many residential detergents cost a fraction of this product, but they never completely dry to a powder and leave a gummy residue which attracts dirt.

If you’re interested in the Material Safety Data Sheet for our detergent, we can fax it to you upon request.

The Cleaning Machine

Our red cleaning machine is the heart of the cleaning process. The machine was designed and installed in 1951 to clean oriental rugs. It may be difficult to see from the picture, but it works as follows:

  1. A jet spray injects the detergent/water mixture at approximately 60 psi pressure.
  2. The operator holds a hand-gun spray to pay extra attention to spots.
  3. The brushes are raised and lowered according to the thickness of the carpet being cleaned.
  4. A spray of clean water rinses the detergent and water from the rug.
  5. The rug passes through a roller where all extra water is wrung out of it. The rug comes through the wringer damp (it’s hard to believe after being completely immersed in water that it comes out only damp but that’s what happens) and moves onto the additives area.


As the rugs come through the wringer, they are moved along a conveyor and are lined up to be placed on a pole and lifted into the drying room. If you look at the wall, you’ll see three tubes marked “Microbane,” “Scotchgard,” and “Mothproofing.” These solutions are sprayed onto the front and backs of the rugs singly, or in combination as is indicated on the rug’s ticket. The damp rug, with the additives applied, is lifted into the drying room.


Feed em’ and weep

Since the government eliminated DDT from the treatment, the moth population has grown dramatically. Reweaving moth damaged rugs is ½ of our repair business. Protect yourself for a year or 2 with our moth treatment.


Helping you to love your pet again

There is no question that pets damage a lot of rugs. At the least, we can greatly improve on your pet stain problem and hopefully restore good feelings between you and your pet again.


Preventing bad things from happening to good rugs

Our stain protection will give you up to 45 minutes to neutralize a stain before the stains alters the color of your rug fibers. If this works once or twice for you, you’ve done a lot to save the value of your rug.

Drying Room

Next to the washing machine, the drying room is the most complicated part of the process. The rugs are gently attached to the drying poles and mechanically hoisted into the room.

The room is equipped with a humid-i-stat that measures not only the temperature, but the relative humidity in the room. It controls the amount of heat in the room and the fans that remove the moisture-laden air from the room. During a six-hour drying cycle, we may remove the heated air three times because of the moisture. There are 10 other fans that circulate air in the room to ensure that the fluff drying leaves the pile of the carpets in a natural state as the rug dries.

Fun fact: We can dry rugs up to 50 feet long!


deliveryWhen the rug comes down from the drying room, the fringes are then cleaned by hand and the rug is sent back up for another six-hour drying period. In this second drying cycle, there is no heat sent into the dry room. Only the 10 fans circulating air are used to create air flow to ensure the fringes will look like great when the rug is finished.

For the final time, the rug comes out of the drying room and is spot-cleaned. It is wrapped in paper and placed in a bin for delivery. This is the only part of the process that has been modernized. We’ve added bar-coding so that we can better track the rugs from completion to delivery.

The rugs you see in this picture represent a week of cleaning.